VITS Business Solutions https://virtualinteractivetraining.com/ Waging War on Mediocrity Sat, 12 Jun 2021 22:54:54 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://virtualinteractivetraining.com/wp-content/uploads/2020/02/cropped-VITS-fav2-32x32.png VITS Business Solutions https://virtualinteractivetraining.com/ 32 32 How important are reviews for my business? https://virtualinteractivetraining.com/how-important-are-reviews-for-my-business/ Sat, 12 Jun 2021 22:50:39 +0000 https://virtualinteractivetraining.com/?p=3133 The post How important are reviews for my business? appeared first on VITS Business Solutions.

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There a 5 reasons why your business reviews are so important.

  • Helps your search engine optimization and visibility. …
  • Good reviews can influence potential customers. …
  • It helps you interact with customers. …
  • Improve click-through rates with your website. …
  • Google rules the search engine world.

What’s the value of a Google review to you?

It may not seem like much, but a simple review on the world’s top search engine Google, can be the difference if you’re at the top of a search engine page or the bottom when customers are searching for companies interested in products like yours.

An on going effort in gaining new reviews is a proven way to not only increase your visibility, but also to increase your ROI. Here are five reasons why Google reviews should be a top priority for you and your business.

1. Helps your search engine optimization and visibility

Google tracks the activity of ratings and boosts the businesses that have a large number of high ratings, as well as ones who have a high number of ratings because it recognizes those businesses that try to engage with their customers. A good review rating can push your business to the Google Local Pack, which lists the first three businesses near the top of the search page based on location.

2. Good reviews can influence potential customers

Did you know that 91% of consumers regularly or occasionally read online customer reviews to determine whether a local business is good or bad? Did you also know that 84% of people trust online reviews as much as a personal recommendation, and 74% of consumers say that positive reviews make them trust a local business more?

3. It helps you interact with customers

Being timely with responding to reviews shows that you care about the opinions of your customers, both good and bad. Google recognizes active responders to their reviews and propels them up the rankings.

 4. Improve click-through rates with your website

If your business has a high review rating, internet goers are naturally more likely to click your website and see what your operations are about, making your product more aware to them.

5. Google rules the search engine world

70% of online searches go through Google, so chances are high someone is going to find you and your business through the world’s most prominent search engine. Doesn’t it make sense then to put a focus on optimizing your reviews on such a prominent platform?

We can help you with your Google Business Page and Reviews. 

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]]> How important is your “Google My Business” account? https://virtualinteractivetraining.com/how-important-is-your-google-my-business-account/ Thu, 27 May 2021 22:34:44 +0000 https://virtualinteractivetraining.com/?p=3093 The post How important is your “Google My Business” account? appeared first on VITS Business Solutions.

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Is your Google MY Business listing up-to-date?

Many people don’t realize the importance of keeping your Google My Business listing up-to-date. The importance of it is near the top of your priorities. Why? Because 9 times out of 10 it’s the first impression of your business. The importance and accuracy of the information is paramount, because it shows that you’re on top of your game.

Is your contact information accurate? You would be surprised to find out the information may not be accurate. Make sure your customers know how to reach you!

The hours of the business, including holidays that come and go is also important. Since many businesses close for holidays, don’t assume your customers will know you are open, or are closing. Let your customers know!

Did you know, the pictures can be updated?  Yes, you don’t have to rely on the default images there. You want them to reflect your priorities and what you want them to see. So updated them.

Did you know you can post specials and discounts on Google My Business? Yes, you can post your current specials and promotions right on your business listing. So take advantage of this feature.

Lastly reviews! Oh those dreaded reviews. Make sure you stay up to date on your reviews. Many potential customers will research your reviews before making a purchase with you. So it’s crucial to stay on top of it. Answer them in a very non contentious, polite, solution oriented tone. Try and get the issue discussed on the phone so you take the conversation away from the public’s eyes. Have no illusions, other customers are looking at how you respond to problems. 

Bottom line, stay on top of your Google My Business account. If you don’t manage it, don’t know how to manage it, or just don’t want to deal with it, we can help.

We also offer review management programs to get a load of positive reviews directly from your customers. 

Reach out, we can help!

Send a Message

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