Is your Google MY Business listing up-to-date?

Many people don’t realize the importance of keeping your Google My Business listing up-to-date. The importance of it is near the top of your priorities. Why? Because 9 times out of 10 it’s the first impression of your business. The importance and accuracy of the information is paramount, because it shows that you’re on top of your game.

Is your contact information accurate? You would be surprised to find out the information may not be accurate. Make sure your customers know how to reach you!

The hours of the business, including holidays that come and go is also important. Since many businesses close for holidays, don’t assume your customers will know you are open, or are closing. Let your customers know!

Did you know, the pictures can be updated?  Yes, you don’t have to rely on the default images there. You want them to reflect your priorities and what you want them to see. So updated them.

Did you know you can post specials and discounts on Google My Business? Yes, you can post your current specials and promotions right on your business listing. So take advantage of this feature.

Lastly reviews! Oh those dreaded reviews. Make sure you stay up to date on your reviews. Many potential customers will research your reviews before making a purchase with you. So it’s crucial to stay on top of it. Answer them in a very non contentious, polite, solution oriented tone. Try and get the issue discussed on the phone so you take the conversation away from the public’s eyes. Have no illusions, other customers are looking at how you respond to problems. 

Bottom line, stay on top of your Google My Business account. If you don’t manage it, don’t know how to manage it, or just don’t want to deal with it, we can help.

We also offer review management programs to get a load of positive reviews directly from your customers. 

Reach out, we can help!